Privacy Policy
Your privacy is important to us, and we take our responsibility of caring for it seriously. We respect your privacy rights and are committed to protecting the personal information that is collected about you. This Privacy Policy describes what information Infinite Gaming Lab collects and how we use, disclose, transfer, and store it. If you do not want Infinite Gaming Lab to collect, store, use or share your information in the ways described in this Privacy Policy, you may not be able to play our games or use our services.
Infinite Gaming Lab, including its subsidiary companies (“Infinite
Gaming Lab”), collects, stores, and uses your information as a data controller
in connection with, and in order to provide and develop, Infinite Gaming Lab,
mobile applications, services and websites (together referred to as the
“Services”) in accordance with this privacy policy (“Privacy Policy”).
All of our Services, whether used on mobile devices, PCs or
other platforms, are governed by this Privacy Policy.
By using the Services, you hereby consent to this Privacy
Policy.
This Privacy Policy is effective as of 1 April 2023
If you have any questions, comments or concerns regarding our
Privacy Policy and/or practices, please see the “How to contact us” section
below.
1 – How we collect your information
Infinite Gaming Lab collects some information from you when you:
(a) create an account, (b) play our games or use game-related services, (c)
make a purchase within our Services, (d) create user-generated content, (e)
watch advertisements within our Services, (f) sign up for a newsletter, (g)
contact Infinite Gaming Lab customer service and take part in technical-support
sessions, (h) enter a contest or participate in a challenge held by Infinite
Gaming Lab , (i) chat with other users of the Services, (j) signal interest in
participating in a playtest, (k) share or contribute to our social media
channels and other community websites, or (l) apply to a job.
2 – Information we collect
Infinite Gaming Lab collects only adequate and relevant
information limited to the purposes defined hereunder.
a – Information you provide us
• Contact
information (such as your name and email address)
• Your age
• Your username
and password
• Profile
information (such as a profile picture)
• Information that
you provide when seeking help from our customer service (such as chat logs and
customer-support tickets)
• Other
information you provide us (such as information used to identify a lost
account)
b – Information we collect automatically directly from you when
you use our Services
• Information
about your game progress and activity
• Information
about your interactions with other players
• IP address and
device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
• Information
about your device (such as device name and operating system, browser
information, including browser type and the language you prefer)
• Information we
collect using cookies and similar technologies (Note: You can refer to our
Cookies Policy to learn more about opting out of such technologies)
• General
Geolocation information
• Precise
geolocation information (GPS)
• Infinite Gaming
Lab player ID
c – Information we obtain from our partners
• Information
that we receive if you decide to connect to a third-party social network (such
as Facebook or Game Center)
• Information
from billing partners (if you subscribe to some games or make an in-game
purchase)
• Information for
advertising and analytics purposes, so we can provide you with better Services
3 – How we use your information
We primarily use the information to provide you with a better
gaming experience, but we also use your information, both individually and
combined, as follows:
To operate our business and to enhance your gaming experience,
including to:
• provide you
with the Services that are suitable for your age and compliant with the
applicable laws of your country of residence
• provide gaming
experiences that you may like and functionalities you have subscribed to
• track your use
of the Services to help us learn more about your gaming activities and
understand your preferences and tendencies so that we can personalize your
experience, provide you with in-game offers and notifications that are tailored
to you, and otherwise enhance your gaming experience
• facilitate
sharing on social networks
• register your
participation in a contest and contact you in case of prizes
• offer you the
opportunity to take part in play testing (game tests)
• protect against
cheating, crime or fraud, or for other security reasons
• identify and
fix bugs and service errors
• use it for
administration, analytics, research, and optimization
• compile
statistics
• comply with all
regulatory and legal requirements, and answer any requests from Data Protection
Authorities or any law-enforcement agency
To provide you with support, communicate with you and respond to
any requests or questions you have submitted through our customer support.
To personalize our communication with you, including to:
• handle your
subscription to, and opting-out of, our newsletters
• contact you to
promote our Services and contests we may offer
• send you, with
your prior consent, promotions or marketing materials (we will provide you with
the opportunity to opt out of receiving such materials in the future)
• provide you
with advertising that better suits your interests and profile and is
age-/gender-appropriate and targeted to your general location
• serve and
measure the effectiveness of advertising
• collect any
personal information you may disclose through messages you choose to send to
another user or defined group of users through our message, chat, post or other
in-game function, as well as to collect necessary personal information of the
user(s) you are contacting, in order to facilitate the communication (Note: We
will never collect any information sent outside of the functionality of our
Services, including through emails or text messages)
• personalize
your content and offers
• send you to
push notifications (if you choose to allow that function)—only for users 13
years old or older in the United States (16 or older in Europe)
For some purposes described above, Infinite Gaming Lab may use
and perform analytics. Analytics information supports business analysis and
operations, allows product development, improves products and Services,
personalizes content, provides advertising, and makes recommendations.
Our legal basis for collecting and processing your personal
information (for European users) is described above.
We will normally collect personal information from you only:
• When we have
your consent to do so
• When we need
personal information to fulfill a contract with you and provide you with the
Services, such as customer services, bug, and service-error detection, and
fraud prevention
• When the
processing is in our legitimate interests (when we serve and measure the
effectiveness of advertising or marketing campaigns, analyze your gaming
activities, protect and improve our products and services) and not overridden
by your rights, or
• When we have a
legal obligation to collect personal information from you
4 – How we retain your information
Infinite Gaming Lab retains, uses and stores your information as
long as you are playing our games or using our Services, and also for the
period necessary to fulfill all the purposes described in this Privacy Policy,
in compliance with the applicable laws of your country of residence. We want to
inform you that a longer retention period could be required to resolve disputes
or answer regulatory or police requests. In such cases, the collected
information will be used and stored until the request is closed.
5 – How we share your information
With Infinite Gaming Lab entities
In order to operate the Services, your personal information may
be transferred to other Infinite Gaming Lab studios or entities, subsidiaries,
processors or third parties located worldwide as described below (please refer
to "International operations and transfers of your information").
With third parties
We use third-party services that have limited access to your
information for specific purposes, such as administration, analytics,
optimization, advertising, prize delivery, marketing assistance, customer
service, and data analysis. They assist us with our operations.
Such third parties are authorized to use your information for
these purposes only.
If you decide, while using our Services, to use social sharing
features such as “Share” or “Like” on Facebook or other third-party social
network sites, this may allow the sharing and collection of personal and
non-personal information both to and from such third-party social networks.
You should visit the policies of such third parties for more
information about their information-collection practices.
With authorities
We reserve the right to report to law enforcement agencies
activities that we, in good faith, believe to be illegal. We will investigate
or take action to counter illegal activity, suspected abuse or unauthorized use
of the Services, or to protect the property or safety of others. We also may
disclose your information if required by any law or court order worldwide, if
the information relates to actual or threatened harmful conduct.
In that case, we will consider applicable local laws, the nature
of the order, as well as the legitimacy and proportionality of your
information.
In case of sale of our company
In connection with any sale of our company or any line of
business (including the assets relating thereto), customer information
generally is one of the transferred business assets. In the event of any such
sale or disposition of any or all of our business, your information may be
transferred to the acquirer.
6 – International operations and transfers of your information
As part of our international operations, we may transfer
personal information to our affiliates (which means subsidiaries, parent
companies, joint ventures, and other corporate entities under common ownership
of Infinite Gaming Lab) from time to time for our legitimate business purposes.
If you are located in the European Economic Area (“EEA”) or
Switzerland, we provide adequate protection for the transfer of personal
information to countries outside of the EEA or Switzerland based on the
standard contractual clauses authorized by the European Commission or other
appropriate safeguards defined in Article 46, EU General Data Protection
Regulation 2016/67 (GDPR).
7 – Security and confidentiality of your personal information
We have implemented security measures to safeguard and help
prevent unauthorized access, maintain data security, and correctly use the
personal information collected through the Services.
We take and force applicable third parties to take, reasonable
precautions to protect your personal information against loss, misuse,
unauthorized disclosure, alteration, and destruction. However, please remember
that no transmission of data over the Internet or any wireless network can be
guaranteed to be 100% secure. As a result, while we strive to protect your
information, we cannot guarantee the security of your information and do not
assume any responsibility for the unauthorized use of, or access to, your
information that is under our control.
When we use third parties to assist us in processing your
personal information or credit card information, we take reasonable steps to
require that they comply with this Privacy Policy and otherwise protect your
personal information (including any credit card information).
If there is a breach of security involving your personal
information, including credit card information, from our Services, we will
inform you immediately according to your local regulations relating to the
notification of information Breaches, and take commercially reasonable steps to
rectify such breach.
If you believe your personal information is being improperly
used by us or any third party, please immediately notify us via email at infinitegamingstudio2023@gmail.com
8 – Children
We encourage parents to instruct their children about privacy
and the way they use their information on the Internet. Children should never
disclose their name, address or phone number, or any personal information,
without their parents’ prior permission.
We consider a user to be a child if they are under the age of 13
unless more stringent regulation applies in their country of residence. In EU
countries, users under the age of 16 are considered children, unless the data
protection regulation of their country of residence specifies another age.
If we consider that any of our Services are directed at users
under the minimum legal age required in their country of residence, we can
block such users from using the Services or from providing information and/or
limit the collection of information from such users as more particularly
described below.
No personal information should be submitted to Infinite Gaming
Lab by users under the minimum legal age required in their country of
residence.
We apply the following limitations to a personal information
collected for a user that is not of the minimum legal age required in their
country of residence.
Such a user cannot:
• display his/her
real name or any information in the games
• Access the
chat, leaderboard, forums, SNS (Facebook, Game Center, etc.)
• subscribe to
newsletters
• use any other
feature where users could appear under their real names
With respect to such a user, we will prevent the collection and
use of his/her precise geolocation data and display to him/her contextual
advertising only (excluding any behavioral advertising).
Children can be invited to take part in testing our games
(playtests) with their parents' authorization and/or their parents' physical
presence being required depending on the country where the playtest is
conducted.
Parents must exercise their privacy rights for their children.
Please refer to the "Your rights" section of this Privacy Policy.
9 – Job applicants
If you apply to a job, see our "Contact Us" point
10 – Your rights
We ask that you keep the information that you provide to us
updated. You can correct any information you have provided to us by contacting
us through the mail.
You represent and warrant that all information you provide to us
is true and correct, and relates to you and not to any other person.
You can exercise your rights at any time and ask Infinite Gaming
Lab for access to, or rectification or erasure of, your information. According
to your local regulations, if you are a European user, you can also request
limitations to the processing of your personal information, object to the
processing of your information, or exercise your right to data portability.
Please note that other third parties (our data partners) may be
controllers of your information. You can obtain more details and opt out of the
sharing of your personal information to third parties for any purpose by
contacting us through the mail.
If you have previously consented to any direct marketing
communication from us or subscribed to our newsletters, you can unsubscribe by
clicking on a link available in each communication and newsletter we send you.
If you want to decline to permit cookies or other tracking
technologies, please read our Cookies Policy on our websites.
Please note that game functionality, Services, and features can
be affected by your actions. Some of your information and its processing is
mandatory for Infinite Gaming Lab to provide the Services.
Your actions can oblige Infinite Gaming Lab to stop providing
the Services. When the conditions below apply, your game will be reset:
• If you ask for
the modification of this mandatory information, we may not be able to continue
to link the game or game Services to you.
• If you request
limitations to process that is mandatory for Infinite Gaming Lab, or you object
to such processing (in which case, we may not be able to provide you with the
game or game Services).
• If you withdraw
your consent or ask for the deletion of your information.
To preserve the confidentiality of your information, we must be
sure to correctly identify you. For this reason, please provide us with a copy
of an official document that can prove your identity. This copy will be safely
destroyed within two months of your request being received and closed.
Our team will look into your request and will answer you within
one month unless your request requires further investigation. You’ll be
specifically informed if that is the case.
We remind European users that they have a right to lodge a
complaint with a European Data Protection Supervisor.
11 – Third-party services
The Services may link to external sites that are beyond our
control. This Privacy Policy only covers the way we treat personal information
and non-personal information we collect on the Services. By accessing any
external sites, you agree to the privacy policies of those sites. Please
understand that external sites may have different policies with respect to the
collection, use, and disclosure of your personal information. We have no
control over and are not responsible for, the privacy practices of such third
parties.
Therefore, you are encouraged to review the privacy policies of
all third parties' services. Without limiting anything in the following
section, we are not liable in any way for the actions, inaction or policies of
any external services.
• Advertisement by Admob, privacy policy:
https://policies.google.com/technologies/ads
• Advertisement
& Analytics by Unity, Privacy Policy: https://unity3d.com/legal/privacy-policy
• Analytics by
Google Firebase: Privacy Policy:
https://cloud.google.com/terms/data-processing-terms
• Advertisement by Facebook, privacy policy:
https://www.facebook.com/policy.php
• Advertisement by Chartboost, privacy policy: https://answers.chartboost.com/en-us/articles/200780269
• Advertisement by Applovin, privacy policy:
https://www.applovin.com/privacy/
• Advertisement by Vungle, privacy policy:
https://vungle.com/privacy/
• Advertisement by Adcolony, privacy policy: https://www.adcolony.com/privacy-policy/
• Advertisement by Admix, privacy policy:
https://docs.admix.in/docs/data/user-privacy
12 – Changes to our Privacy Policy
We reserve the right to change this Privacy Policy at any time.
In the event that we make material changes to this Privacy Policy, they will be
re-posted in the "Privacy" section of our websites and apps with the
date the modifications were made indicated at the top of the page. Therefore,
please review this Privacy Policy from time to time so that you are aware when
any changes are made to it. Your continued use of the Services after such
change(s) constitutes your acceptance of any such change(s), and if you do not
accept any changes, you may choose not to use the Services or opt-out by
sending us appropriate notice. If you would like further information about any
recent changes made, please send your request to infinitegamingstudio2023@gmail.com
and include “Information about Changes” in the subject line.
13 – Legal disclaimer
Our Services operate AS IS, and we do not represent or warrant
that our Services will be available at all times, or that your use of the
Services will be uninterrupted or error-free. We are not responsible for your
ability to access the Services or for matters beyond our control. This Privacy Policy
is governed by the laws of your country of residence. Any dispute arising from
the use of the Services shall be submitted to the competent courts of your
country of residence.
14 – How to contact us
If you have any questions, comments or concerns regarding our
Privacy Policy and/or practices, please contact us:
By sending an email infinitegamingstudio2023@gmail.com
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